AQUA CLEAR SC were appointed by Midlothian Council to investigate property drainage charges that had been in place since Cuiken Primary school was built in 2009.
- We attended the site with three different Scottish Water survey teams to ensure the property drainage site investigation surveys were dealt with correctly (we always attend site with SW survey teams).
- On the 10th site visit SW finally accepted AQUA CLEAR’s findings and property drainage charge was removed from the CMA.
- This persistence led to Midlothian Council receiving a rebate for over £21k and an annual saving of over £5k.
- Finally a water survey was done several years ago and the error was undetected. AQUA CLEAR’s procedures and determination proved successful yet again, delighting the client.
RESEARCH HAS SHOWN THAT ON AVERAGE 3% OF YOUR ANNUAL UTILITY SPEND CAN BE INVOICED INCORRECTLY – MONEY THAT RIGHTFULLY YOU SHOULD CLAIM BACK